Help centre
Frequently asked questions
Still unsure? Talk to our team.
Treatments
What concerns do you treat?
Acne and acne scars (including laser), pigmentation, hair fall, early ageing and overall skin health — with products and in-clinic procedures.
Are treatments safe for Indian skin?
Yes. Every treatment and product is selected specifically for wheatish to deep dusky Indian skin to minimise risks like post-treatment pigmentation.
Will laser lighten my skin?
No. Our laser treatments target acne, scars and pigmentation — not your natural skin tone. We celebrate your shade.
Products
Are products dermatologist-formulated?
Yes, every product is formulated and recommended by our dermatology team using evidence-based actives.
How do I choose the right products?
Use the Shop filters by concern, or book a consult and we'll build a personalised routine for you.
Do you offer subscriptions?
Yes — subscribe & save 15% on actives and sunscreen, delivered every 30 days. Skip or cancel anytime.
Consultations
How does a consultation work?
Share your concerns with our dermatology team, get an honest assessment and a clear, personalised plan combining products and procedures.
Is the consult fee adjustable?
Your consultation fee can be credited toward your treatment or product plan.
Shipping & Returns
What are the shipping charges?
Free shipping on orders over ₹999. A flat ₹79 applies below that.
What's your return policy?
Unopened products can be returned within 14 days. If a product caused a reaction, reach out and we'll help.